Security and protection of data
We have six concrete guarantees that everything you put into your RAYNET CRM is safe.
We take security seriously. See for yourself.
Physical data security (Data centre)
The operation of RAYNET CRM is secured by one of the largest and most modern IT infrastructures in the world - Amazon Web Services (AWS). The AWS data centres rank among the best in physical and software security. They are able to withstand critical situations such as natural disasters, massive hacker attacks, and power source breakdowns. Regular stress and penetration tests are a must.
Security in the app
In order to ensure data protection, it is necessary to make sure only authorized personnel have access to the individual groups of information.
- The sole access to the app is protected by a unique username and password.
- In addition, you can set two-factor authentication (Authy, Google Authentificator), expiration, or password quality (length, special characters, upper and lower case).
- RAYNET CRM has a simple tool for the administration of user roles and groups. It enables you to define authorization for data access to individual users or groups of users.
- All data transmission is encrypted by TLS protocol.
Data insurance
In the matter of data protection, we go further than the largest providers of ICT services. All data stored in the RAYNET Cloud CRM is insured against damage, theft or leakage up to the value of 5,000,000 CZK. The exclusive insurance policy was signed with international insurance company Colonnade.
Backup
Every day, we do a complete backup of all data and files. The backups are archived with at least 14 days history.
We keep your data in line with GDPR
You store your client's data in RAYNET CRM in accordance with GDPR. We also guarantee this in the Privacy policy. RAYNET includes even a set of features to help you correctly capture personal information of your clients.
ISO 27001
We protect your data in RAYNET CRM against potential cybercrime, personal data breach, misuse, theft and virus attack. We have obtained ISO 27001 certification for the systematic and correct legislative classification of huge amounts of information. By following this standard, we guarantee data security and reduce the risk of any leakage of sensitive information.