Security and protection of data

Physical data security (Data centre)

The operation of RAYNET CRM is secured by one of the largest and most modern IT infrastructures in the world - Amazon Web Services (AWS). The AWS data centres rank among the best in physical and software security. They are able to withstand critical situations such as natural disasters, massive hacker attacks, and power source breakdowns. Regular stress and penetration tests are a must.

Data transmission security (Network security)

All network communication is encrypted by a certified electronic signature (the same tas is used in the banking industry). The certification was completed by the authority Let’s Encrypt.

Security in the app

In order to ensure data protection, it is necessary to make sure only authorized personnel have access to the individual groups of information.

• The sole access to the app is protected by a unique username and password.
• Navíc máte možnost nastavit si dvoufázové ověřování (Authy, Google Authentificator), expiraci či kvalitu hesla (délka, speciální znaky, velká a malá písmena).
• RAYNET CRM has a simple tool for the administration of user roles and groups. It enables you to define authorization for data access to individual users or groups of users.
• All data transmission is encrypted by TLS protocol.

Data insurance

In the matter of data protection, we go further than the largest providers of ICT services. All data stored in the RAYNET Cloud CRM is insured against damage, theft or leakage up to the value of 5,000,000 CZK. The exclusive insurance policy was signed with international insurance company Colonnade.

Backup

Every day, we do a complete backup of all data and files. The backups are archived with at least 14 days history.

We keep your data in line with GDPR

You store your client's data in RAYNET CRM in accordance with GDPR. We also guarantee this in the Privacy policy. RAYNET includes even a set of features to help you correctly capture personal information of your clients.