Demand generation
In CRM, you record the complete history of customers, so communication with them is faster and the quality of services is higher.
Building good business relationships pays off. A satisfied customer will buy again and recommend you further. Read how CRM can help you with relationship management.
A CRM is a system in which you record everything from meetings and phone calls to client information to entire business cases and all the details about them.
Use business metrics to see where your team has weaknesses and how to improve the business process.
Find out how B2B marketing differs from B2C marketing and what are the specifics.
Active listening, relationship building or product knowledge. Find out what a top salesperson should know.