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CRM for
Logistics and Transport

Having a perfect overview of every order—from the initial inquiry to cargo delivery—is the foundation of success for any transport company. Raynet connects your field sales reps with the office team, simplifying order handovers so that no promise made to a customer collides with fleet capacity constraints.

These companies are already using Raynet

Road carriers, freight forwarding companies, and courier services.
They all manage their business with Raynet.

3 typical situations slowing down sales
in a logistics company. Do you recognize them?

Dispatch doesn't know what sales negotiated
A sales rep promises express delivery to a client, but the dispatcher doesn't find out in time. Before they clarify what exactly was agreed upon, valuable time is lost, and the customer starts getting nervous.
Inquiries easily slip through the cracks
A new customer requests urgent transport, but the sales rep quickly writes down the details on a piece of paper. By the time they return to the note, a competing company that responded immediately has already secured the order. Without clear tracking and follow-up steps, the pipeline turns into a black hole where your money vanishes.
Time-consuming information retrieval
You have dozens of regular customers, and each has a different price list and agreed-upon conditions. When a client calls, the sales rep has to painstakingly search through email history or call colleagues to figure out what actually applies. The customer waits unnecessarily on the line and starts wondering if they are working with the right company.

“An uncomplicated, user-friendly environment, a pleasant interface, and fast functionality—Raynet CRM offers all of this. For managing client relationships in small to medium-sized transport companies, I can highly recommend it; you won't need anything more.”

Miroslav Cankař

HrubyMOVING s.r.o.

Raynet can do everything logistics needs

Company-wide
information sharing

Every email, phone call, and agreed price can be found instantly in one place. As soon as a sales rep confirms an order, the system automatically creates a task for the transport buyer or dispatcher without needing to remember to call or write to anyone.

Capacity and margin planning

Thanks to transport tracking, you can see how many available trucks you will need in the coming weeks. The system also automatically calculates the value of ongoing deals, shows the success rate of individual transport types, and highlights the most profitable routes. You will stop taking orders that aren't worth it or that you have no way to deliver, and your trucks will no longer run half-empty.

Mobile app for everyone in the field

Your team has a complete overview of clients and current price lists right in their pocket. Plus, sales reps can dictate meeting notes on their way back from a meeting, and the system turns them into a structured entry before they even reach the office.

Online contract signing

Create framework agreements, price quotes, and SLA agreements in just a few clicks, as the system automatically fills in routes and prices. The client signs everything directly from their phone, and the documents are immediately saved securely to the client's file.

Live support that has your back

Our videos and detailed online tutorials will make getting started easy. For everything else, we have live customer support that we are truly proud of. We won't leave you hanging with a chatbot. We're happy to help you via email, chat, or phone—with a smile, and on business days from 8 AM to 4 PM.

Seamless system onboarding

As a transport and logistics company, your natural inclination is to manage everything through existing dispatch software. However, those programs aren't built for acquiring business. Here are the main reasons why you need a specialized CRM for the sales stage:

  • Connect sales with operations: Raynet doesn't replace your dispatch software; instead, it smoothly connects with it via an open API. This means the dispatcher continues working in their established program while sales reps have everything they need to close deals.
  • Get up and running without waiting: While implementing large corporate systems takes months, you can start using Raynet immediately. You can handle the entire basic configuration for transport and logistics yourself in a few hours without expensive external consultants.
  • Sales reps will adopt it right away: With Raynet, you get an intuitive interface and a mobile app that your team will enjoy working with from day one.

Try Raynet for
Logistics and Transport

Automatically track inquiries and route margins. Have the confidence that dispatch always knows exactly what the sales rep promised to the customer.

Launch in a few days, pre-configured template for transport and logistics, commitment-free trial.


Frequently Asked Questions about Raynet for Logistics and Transport

The sales rep records each order as a deal with a precisely defined route, price, and deadline. As soon as it is confirmed in the system, Raynet automatically creates a task for the dispatcher with complete documentation. Information flows instantly without emails or phone calls, and handing over the entire order takes less than a minute. Dispatch immediately knows exactly what the sales rep promised the client.

Every customer has their own file in the system where you can find complete transport history, agreed prices, and contact persons. You can upload framework agreements directly to this profile so you immediately see valid terms during every call. Additionally, the system automatically tracks deadlines and alerts you in advance about contract renewals or anniversaries so you never miss an important follow-up.

Yes, Raynet features an open API that allows seamless integration with other software you use. Ready-made connectors are available for popular accounting and financial programs like Pohoda, Money S3, or ABRA for instant data transfer. For specific dispatch platforms, you can use integration tools like Make and Zapier.

Thanks to the feature-rich mobile app, sales reps carry the entire customer database, order history, and valid price lists in their pocket at all times. Furthermore, meeting notes don't need to be painstakingly typed up on a computer—reps can simply dictate them before driving off from a client visit. Built-in AI transcribes the voice input into a clean, structured record, logging new inquiries on the spot.

On a single dashboard in Raynet, you can see the current pipeline status, the number of open inquiries, and the total value of ongoing deals. Generate clear win-rate reports or margin analyses by specific routes and customers in just a few clicks. You no longer have to wait for reports that colleagues spend hours preparing.

Raynet's pricing ranges from 16 € to 41 € per user per month. For a small sales team of 3 people, the system starts at 48 € per month. There are no hidden implementation fees or annual contracts. Your first 30 days are completely free to try without entering a credit card.

We store all data on secure Amazon Web Services (AWS) servers in Frankfurt—strictly within the EU and in full compliance with GDPR legislation. Raynet holds a strict ISO 27001 security certification; data is automatically backed up every 24 hours, and backups are retained for at least 90 days. In addition, all data is insured against damage, theft, or data breaches with Colonnade Insurance up to 196 000 €.

A system that grows with you

Raynet fits logistics and transport companies perfectly, but it works equally well at maintaining structure in other industries. Our specialized solutions with full support and Czech-based backing are used by wholesalers, manufacturing companies, and service/installation businesses, among others.