CRM for service purposes

All your client data will finally be organized, whether it's contact information, purchase dates, or information from your phone conversations. This way, you’ll always know when and what kind of service to offer each client.

With a CRM system, you can keep track of each deal. See from one place if you've already discussed a specific machine with the client or if a quote has already been sent out. For sold machines, you can track detailed information about their condition, past services, or warranty expiration.

Each service order will appear on its own dashboard in Raynet. You can quickly check who is handling the service, the cost, and what stage it’s currently in. Plus, you can generate a work order right away with just two clicks.

Easily plan who’s going where and when to visit a customer, and after the visit, add new information or photos to the CRM—right from your mobile phone. You can also distinguish between paid services and those covered by warranty.

You can tailor the CRM to your needs. Want to record warranty expiration, product serial numbers, or something else? No matter how specific the detail, you’ll find space for it in Raynet.