PBX integration for Raynet CRM

VM Telecom s.r.o. provides VIPTel voice services and VoIP solutions for businesses. Since 2010, we have focused on reliable business communication, custom telecommunications solutions, and practical integrations that connect telephony with everyday customer work.

What we deliver

• deployment and configuration of the VIPTel cloud PBX system

• custom PBX integration with Raynet CRM

• setup of call routing, IVR, ring groups, time conditions, and related call workflows

• onboarding of softphones and devices

• user training and ongoing support
  
  

Benefits of integration with Raynet

• incoming call notification with quick opening of the customer profile in Raynet

• creation of a new activity with one click during or immediately after the call

• faster handling of incoming and outgoing calls

• instant creation of a new lead if the caller is not yet in the directory
  
  

Why clients choose us

• custom telecommunications solutions

• modern VoIP technology

• strong customer and technical support

• practical deployment for sales, support, and back office