The b-online Chatbot service delivers the deployment of our custom-developed smart AI chatbot that works with data from your websites, online store, and Raynet CRM.

The chatbot answers frequently asked customer questions, assists with orders, provides information about products and services, and can collect leads for your sales team. Thanks to integration with your internal data, it communicates naturally and always delivers up-to-date and relevant information.

Key benefits:

• instant customer support available 24/7,
• reduced load on customer support lines and email communication,
• personalized communication through integration with Raynet CRM,
• ability to use the chatbot for marketing and sales campaigns,
• easy integration into your website or online store.
  
  

Technical description

The chatbot is built on AI technology that:

• works with content from your websites and online store,
• accesses relevant data stored in Raynet CRM,
• delivers personalized responses based on customer data,
• can be further trained and extended with new scenarios and data sources.
  
  

Pricing

• Chatbot implementation from $1,090 (development, data integration, model training)
• Monthly operation from $65 (AI API, data updates, monitoring)